Build something beautiful

“I decided to fly through the air

and live in the sunlight and enjoy life as much as I could. - Evel Knievel”



About Me

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My life as I know it

My Family

Nanette and Renato

My wife, Nanette, and I live in beautiful Seattle, Washington and also have a home in Kabankalan City, Philippines. Each day brings joy and wonder as we raise our eight year old son, Renato. We have a nice house-cat named Cutelet, enjoy the outdoors, and love to travel both locally and abroad. As of late, we have been enjoying third grade basketball and look forward to flag football this spring.

My Work

eBay and PayPal

I began as a volunteer in the PayPal Ambassador program and in 2012 became a part of eBay's Social Media Pilot. In 2014 I worked for PayPal and transferred to eBay in January of 2015, where I currently work with an amazing team focused on bringing the digital world to the platform. My primary responsibilities are to manage and grow our storefront with a focus on value proposition and delivering world class buyer experiences.

Hobbies

motorcycles

There are sure a lot of cool and hip thing in life. I have been an avid motorcycle enthusiast for most of my adult life and even more so since I purchased my first Harley Davidson in 2005. The Pacific Northwest is a beautiful place to ride and is never lacking of long roads to travel and spacious skies to view. When not on two wheels, I also enjoy local camping and hiking. Our family loves to discover new places to visit by plane as well.

Side Projects

Graphics and Coaching

Since 1998 I have been marketing online, mainly on eBay, and have created and managed several accounts from Gold to Titanium Power-seller levels. My wife and I manage a small family eBay business and I also very much enjoy growing and working with others to better their eCommerce experience both as buyer and sellers. I also enjoy providing small digital graphic services such as logo design and banner layout as well as personal coaching.



My Blog

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Lunacy penned during the late night hours
  • Customer Service vs buyer Experience


    Customer Service vs. Buyer Experience

    First, let me say that I love Lynda.com and habitually watch tutorial videos there on all sorts of topics.  A month or two ago I watched one on customer service and felt that it was beyond excellent. Although it was really geared towards call-center related customer service, the speaker really got me thinking about something the he said. “Customer service is measured by the customer and not you.”   (more…)

  • Box sizes USPS Padded Envelopes


    Box Sizes USPS Padded Envelopes.

    Far be it for me to intentionally sound cliché’ish, but when it comes to USPS Flat Rate Envelopes (both padded and cardboard) and the vast misinformation given about them makes me yearn to quote the great B.A. Baracuss from the A-Team with, “I pity the fool.”    Yes,  I truly I feel bad for anyone who believes that  “flat” means that the USPS Padded Envelopes need to be shipped flat as if they had intended to be filled with paper.  If you’re amongst those who think “flat rate” literally  means flat, then you are missing out on a tremendous opportunity to delight both your buyers and your own wallet with reduced shipping costs and speedy shipping with USPS Priority Mail.  (more…)

  • 30 seconds on Facebook


    My friends list on Facebook is made up mostly of folks that I have met along my journeys via eCommerce.  A handful are more organic and bear the fruits of lifetime knowing one an other, recipes and photos of travel and fluffy pets.  In both cases I learned to unfollow those who either constantly try to educated the world with vile politic opinion, images of bodily injuries and stories of how bad life is. The ingrown toenail of my dear friend, Chris being my all time favorite. (more…)



Resume

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A 1000 mile journey begins with a single step
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